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Laptop display down again :( - The ramblings of a Sexy Geek Chick
Laptop display down again :(
Well, it was working for a day, my Inspiron E1705... enough time for me to at least get 3 book packages labeled up and mailed out. Though I only got halfway in the quest to backup the hard disk. :(

See, Mike was able to get me back up and running yesterday with the replacement video card (which began exhibiting the same problems as the original) and also cleaning out more gunk from the fans than I had. He also cooled down the entire system and the chip area on the motherboard around the video card, and removed a stray lead (which he said didn't look like it was touching anything or shorting anything out) from the motherboard. So I was up for just about 24 hours and then it started again. In the middle of working in Windows, the display just went completely blank again. Exact same symptoms as before with the original video card so now I know that's not the source of the problem. Unfortunately, even a full power down won't bring it back up anymore.

We'll have to do more work on it tomorrow. But unfortunately I wasn't able to get a backup from it yet, so all the data I was so happy to finally be able to get at again... bye bye again! Hopefully we can get an external display up and running off it tomorrow. I think we might have better luck using a DVI connection to a newer flat screen display instead of the crappy old 15" CRT I was hooking it up to for my previous testing (which wouldn't run once Windows booted). If I have to send it back to Dell for out-of-warranty repairs, I need to get my data off it first, especially since the hard drive is still good and I can't chance them wiping it.

I'm not sure how much a new LCD screen will cost if it's that. If it's the reed switch problem I read about, that would be cheaper. When I bought this system though--a Dell Inspiron E1705/9400 1.83 GHz Dual Core Processor with 17" widescreen WUXGA Truelife screen--I pretty much maxed it out with all the best equipment so it cost over $3,000 when all was said and done. So even if the display ran me upwards of $500-$800, I'd still be better off than having to buy a new system.

But anyway, all I can say at this point is.... WAAAAAAAAH!!!!!!!!!!!!

I'm feeling: frustrated frustrated

intimidator From: intimidator Date: May 20th, 2008 06:11 pm (UTC) (perma-link)
sorry ta say this.... Dell = garbage... I stear my customers away from Dell as much as I can. If my customers don't wann afork out the cash for a Lenovo/IBM/Toshiba... I always suggest Acer as a good cheap alternative...never Dell.
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elektric From: elektric Date: May 20th, 2008 06:39 pm (UTC) (perma-link)
definitely don't want cheap, but do need desktop replacement basically. Fortunately, my old Inspiron 8200 is still solid as a rock (that really was a great lappy... still is, though past it's prime, because it got me out of a pinch and I can at least connect again without having to pull out a desktop and decide which to upgrade to XP. *shrug* Mike's 8200 is also like 3 years old now and he's still using his, even though he really should have his work buy him a new one by now. All the other people in his company are already on at least their 2nd laptop, so that says a lot for the 8200's reliablity. I will agree with you that Dell's support and offerings has taken an extreme downward spiral in the last several years. But the older stuff is still rock solid! I wish I could get another (newer) Dell built like my 8200.

I've seen reviews for the Lenovo's at Cnet, didn't realize they were actually IBM's. I'm still an IBM stockholder so I always get offered good employee prices on their laptops still even though I don't work for them anymore. I'll just have to investigate if they can be as full multimedia as I want. And by that, I don't mean a gaming system necessarily, just very much a multitasking one. :-)

Thanks for the advice!! x0x0x0x0x0x
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